Remote Assistance- A Brief Introduction
In a simple way, it may be defined as the integration technology to provide remote support to onsite workers. This technology may also be used by on-site workers to keep the production line functioning in case of onsite absence.
Some software companies passionate about digital transformation have developed remote assistance solutions. One fine example is the remote assistance by Dropslab Technologies. Broadly, the solution leverages:
- Augmented Reality (AR)
- Virtual Reality (VR)
- Video Conferencing
- Internet of Things (IoT)
Absenteeism and Remote Assistance in Manufacturing
Manufacturing sector is filled with complex processes. These processes are not only labour intensive, but also data intensive. Planning, scheduling, executing, monitoring, and controlling are some of the steps workers have to carry out, regardless of their personal circumstances. A great way to bridge the gap between employee well-being and uninterrupted workflow is remote assistance. Integrating remote assistance in workflow management will minimise the effect of absenteeism on the overall production.
Hence, remote support is the key to reducing overhead cost in manufacturing sectors.
Remote Assistance in Workflow Management
Is it possible to integrate remote assistance in workflow management, especially in the manufacturing sector? Yes! By investing in the right kind of tech solutions, company’s decision makers can easily integrate it in their workflow management
| Did you know?
According to labour force statistics in the US, around 2.1% of workers are absent due to illness, injury, or other reasons causing production lines to get delayed. The case in the UK is quite the same. |
Top Benefits of Remote Assistance
Below mentioned are some of the top reasons to integrate remote support in your production line:
| Real-time Assistance | Faster Diagnosis and Faster Solution |
| Seamless Knowledge Transfer | Skill Augmentation |
1. Real-time Assistance
Remote support helps employees get real-time expert instructions and data from managers even when they are not on-site. On the other side, the workers can also provide urgent instruction or quick updates even when absent from the site. This keeps the process going, making production effective.
Droplsab Technologies has helped EON, Siemens Energy and ZF Friedrichshafen with real-time remote support through its dynamic software like Dropslab Core and Dropslab Sense. Book a demo to know more about how these solutions can reduce the impact of absenteeism and save cost for your company.
2. Faster Diagnosis and Faster Solution
Field workers have a tough duty on the production line. Absence of the supervisor from the field may slow down the process. However, with remote assistance, live annotations, and other AR solutions they can remain updated with instructions and carry on the work.
3. Seamless Knowledge Transfer
It ensures that critical knowledge and expertise are accessible to on-site workers, even if the main instructor is unavailable. This reduces dependency on physical presence and prevents bottlenecks in workflow due to missing instructions or insights.
4. Skill Augmentation for Field Workers
When complex tasks are handled using the latest technology, the workers feel empowered. Automatically, it boosts their productivity through skill enhancement.
Conclusion
Seasonal absenteeism poses significant challenges for manufacturing companies, but with the right technology , these challenges can be effectively managed. Advanced tools allow workers and other team members to stay connected and productive, regardless of their physical location.
Invest in Dropslab Remote Assistance to ensure your business remains resilient, adaptable, and successful even during the most unpredictable times.
FAQs
1. What is remote assistance in manufacturing?
Remote assistance in manufacturing relates to leveraging advanced technologies such as Augmented Reality (AR), Virtual Reality (VR), Video Conferencing, and the Internet of Things (IoT) for remote support to on-site workers. It ensures continuous process running by being available instantly to address any immediate support, guidance, or problem-solving issues.
2. How does remote assistance reduce absenteeism in manufacturing?
Remote assistance helps bridge the gap caused by absenteeism by allowing workers to receive real-time expert guidance even when their supervisor is not on-site. It ensures that production continues smoothly, minimizing delays and reducing the impact of absenteeism on the workflow. This also helps maintain operational efficiency and reduces overhead costs.
3. What are the main benefits of integrating remote assistance into the production line?
The best reasons why remote assistance should be integrated into the production line are:
- Real-time Help
- Quick Diagnosis and Fixing
- Smooth Knowledge Transfer
- Ability Enhancement
4. Is it possible to integrate remote assistance into the current workflow management systems used in manufacturing?
With the right technological solutions, remote assistance can easily be integrated into existing workflow management systems in manufacturing. By using tools such as Dropslab Core and Dropslab Sense, companies can allow for easy communication and support between a worker and his supervisor regardless of location, thus ensuring efficient workflow management.
5. How does Dropslab Technologies support remote assistance in manufacturing?
Dropslab Technologies provides products such as Dropslab Core and Dropslab Sense, delivering real-time remote support to manufacturing companies. These systems help fill the hole brought about by absenteeism. Therefore, companies such as EON, Siemens Energy, and ZF Friedrichshafen manage to keep running efficiently while saving on resources. Solutions from Dropslab ensure increased efficiency, fewer delays in production, and an orderly process.
